Privacy policies Introduction

Welcome to Always Reliable Keys website at http://www.alwaysreliablekeys.com of 47 East Main Street Rexburg, Idaho 83440; a business organization that specializes in the provision of highly skilled and professional locksmiths. Please read the terms and conditions carefully before using this website. By using the Always Reliable Keys website ("website") you accept to be bound by the terms of use and if you acquire services using the website you agree to be bound by the terms and conditions guiding the provision of those services, unless otherwise agreed in writing between you and Always Reliable Keys.

This website contains general information, materials and the content is for information purposes only. It should be noted that this does not constitute any specific professional advice on any matter nor should it be construed or made use of as such. Whilst Always Reliable Keys uses every effort to ensure that the content is accurate and up to date, nothing on this website should be taken as a professional advice. We at Always Reliable Keys shall not accept any responsibility for actions or otherwise taken based on the information contained herein.

By using, accessing or downloading any material from this website, you confirm that you have not relied on any such content. If you require advice on any specific problem please contact one of our agents before taking any action as a result of the comments made or information gotten on this site.

Ownership

All rights to this Web Site, the content, information herein and other services and materials made available on this Web Site, including software application, copyright information and proprietary notices that may be provided, (collectively the "Materials") are proprietary to Always Reliable keys and are protected by worldwide copyright laws as well as other intellectual property laws. All rights not expressly granted under these Terms and Conditions of Use are retained by Always Reliable keys.


License to use website

Binding by this Agreement, you agree to abide by the granted access in exploring and accessing information from this website. Unless otherwise stated, Always Reliable keys own the intellectual property rights herein this website and services provided on the website. Subject to the license below, all the intellectual property rights are reserved. You may download or print out on a single computer for your non-commercial internal use only, unless specifically licensed to do otherwise by Always Reliable keys in writing or as allowed by any license terms which accompany or are provided with individual Materials. The above notwithstanding, if you are a commercial user of Always Reliable keys products you may print out and use a reasonable number of copies of Materials related to those specific Always Reliable keys services solely in connection with your authorized use of such service.

You have permission to download the contents of this website to your local hard drive for your personal use. You also have permission to copy the content to an individual third party for their personal use provided that you acknowledge the source of the material as being this website and you inform the third party that they are bound by Always Reliable Keys terms and conditions.

Obligations and conduct when using the site

This website contains proprietary notices and copyright information, and by consenting to use this website, you agree to observe and abide by the following.

By using this website, you assume full responsibility for the protection of your computer system including but not limited to your computer software and hardware, stored data on your computer system and the stored data and computer systems included hardware and software of third parties who may access or be otherwise connected to your computer systems.

You will assume the responsibility of ensuring that programs or other data downloaded or otherwise received from this website are free from Viruses, Worms, Trojan horses or other items of a destructive nature.

By using this website, you accept not to attempt publishing, sending or uploading malicious contents onto the website with the intention of disrupting the website or compromise the website functionality.

Call-out availability and conditions

Subject to the availability of our technicians, we can make ourselves available between the hours of 9am to 5pm, Monday to Friday (excluding bank holidays), to attend to your property upon request in order to carry out a “pre-service” inspection or provide quote for a particular service. We do not charge for such service, however, outside of the stated hours and during busy periods we reserve the right to charge for such call outs. Any fees applicable will be stated and agreed before attending to your property.

Refunds for dissatisfying job

In the event that a customer has a query or complain as regards the quality of service received or payment transaction, such customer must ensure to notify Always Reliable Keys within 48 hours of such development. Our Customer Support team shall get in contact with the customer within 24 hours subject to working days.

Data security policy

Always Reliable Keys will take the appropriate and reasonable measures to ensure that data transported electronically to us through the website or otherwise and stored by Always Reliable Keys or otherwise is not accessed by an unauthorized third party/parties.

You accept the risk that data transmitted electronically to Always Reliable Keys via this website or otherwise may be intercepted before reaching Always Reliable Keys, or accessed from Always Reliable Keys data storage means by third parties' unauthorized by Always Reliable Keys, and may be exploited unlawfully by such unauthorized third parties. Always Reliable Keys does not assume responsibility for guarding against the access of such unauthorized third parties'. We do not store credit or debit card details on our site.

Viruses and other computer misuse

Always Reliable Keys do not guarantee in a particular way that our website shall be entirely free or secured from bugs, viruses or other malicious contents. You are responsible for configuring your computer programs, gadgets, information technology, and platform to access our site. You are advised to always use your own virus protection software.

You also agree not to misuse our website by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would be construed to have committed a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Links to other website(s)

Always Reliable Keys makes no endorsement or representations as to the security, accuracy, quality or property of any website which may be accessed through this website via links that may be provided on this website. Connected websites accessed through this site are owned and operated by third parties over which Always Reliable Keys does not exercise any control, whether editorial, legal or of any other kind and are not in any way endorsed by Always Reliable Keys.

User generated contents

In these terms and conditions of use, “User Generated Content” means any material (including without limitation to text, video material, audio material, and audio-visual material, feedbacks, suggestions) that you upload/submit to this Web Site for review by the public, by Always Reliable Keys or for whatever purpose.

Please be aware that user generated contents shall be considered non-confidential and non-proprietary; and that by posting, inputting, uploading, sharing, providing or otherwise submitting any user communications to this website you understand and agree that you grant Always Reliable Keys a worldwide, non-exclusive, irrevocable, royalty-free license to reproduce, use, publish, distribute and translate such user generated content in any existing or future media.

You also grant Always Reliable Keys the right to sub-license these rights, and the right to bring an action for infringement of these rights.

You warrant and represent that you own or otherwise control all of the rights to the contents that you provide onto the web site and that such content must not be unlawful, illegal, must not infringe on any third party legal rights, and must not have the capacity of bringing about any legal action; whether against you or Always Reliable Keys.

Always Reliable Keys shall have no obligation to monitor the contents provided by the website users, nor shall Always Reliable Keys have an obligation to remove any User Generated content that you have opted to input and share on the Always Reliable Keys website. However, Always Reliable Keys has the exclusive right to review any material posted to the website and to remove any materials in its sole discretion.

Always Reliable Keys reserves the right at all times to disclose any information as Always Reliable Keys deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any User Communications or other materials, in whole or in part, in Always Reliable Keys's sole discretion.

Always Reliable Keys does not control or endorse the content, messages or information found in any User Generated section and, therefore, Always Reliable Keys specifically disclaims any liability with regard to them and any actions resulting what you do with any of such content.

General disclaimer and limitation of liability

Although Always Reliable Keys has attempted to provide accurate information on this Site, Always Reliable Keys assumes no responsibility for the validity, accuracy and usefulness of the information or Materials; nor does Always Reliable Keys warrant that the information or Materials are up to date; or that this Web Site shall be available at any particular time or in any given location; that any defects or errors will be corrected; or that the Materials are free of viruses or other harmful components. Your use of this Web Site is at your sole risk. Always Reliable Keys may change the Materials or products mentioned at any time without notice.

All information and materials provided on this web site are provided "As is" with all faults and without warranty of any kind, either expressed or implied, including warranties of merchantability, satisfactory quality, noninfringement of intellectual property, or fitness for a particular purpose.

In no event shall always reliable keys be liable for any direct, indirect, special, consequential, or incidental damages (including, without limitation, lost profits or revenues, business interruption, costs of replacement goods, loss or damage to data arising out of the use or inability to use this site or any always reliable keys product or service, damages resulting from use of or reliance on the information present, even if always reliable keys have been advised of the possibility of such damages. Because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Indemnification

Upon a request by always reliable keys, you agree to defend, indemnify, and hold harmless always reliable keys and its affiliates, agents, or other business partners, and its and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney's fees that arise from your use or misuse of this site. Always reliable keys reserves the right, at it own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with always reliable keys in asserting any available defenses.

Choice of law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Idaho and applicable United States federal law, without reference to "conflicts of laws" provisions or principles.


General provisions

Except as otherwise specified herein, these Terms and Conditions of Use constitute the entire agreement between you and Always Reliable Keys with respect to your use of this Web Site and supersedes all prior communications and proposals (whether oral, written, or electronic) between you and Always Reliable Keys with respect to use of this Web Site. Any rights not otherwise expressly granted by this Agreement are reserved by Always Reliable Keys.

The failure of Always Reliable Keys to exercise or enforce any right or provision of the Terms and Conditions of Use shall not constitute a waiver of such right or provision.

If any part of these Terms and Conditions of Use is held invalid or unenforceable, by a court of competent jurisdiction, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

Change in policy

Please note that Always Reliable Keys reserves the right to update and change these Terms and Conditions of Use from time to time at its sole discretion. Please check the Terms and Conditions of Use periodically for changes. Your continued use of this Web Site following the posting of any changes to the Terms and Conditions of Use will confirm your acceptance of those changes. In the case of any violation of these Terms and Conditions of Use, Always Reliable Keys reserves the right to seek all remedies available in law and equity for such violations.

Terms of service Introduction

Welcome to the Always Reliable Keys ("Always Reliable Keys") privacy policy.

Always Reliable Keys understands that you are concerned about how your personal which you provide to us while accessing our services via our website is used and shared. We respects your privacy and we are committed to protecting your personal data. This privacy policy will inform you as to how we manage your personal data when you visit our website at http://www.alwaysreliablekeys.com (“our website”) and domain name, web based application and any other feature, application or services offered from time to time by Always Reliable Keys.

This privacy policy is also applicable to any personal data received or gathered when you sign up to one or more of our mailing list or newsletter, purchase a service or product, or by otherwise engaging with us or through means other than our website – for example via email, telephone, post or one-on-one human contact.

Please read this privacy policy carefully because by accessing any of our web platform, you affirm that you accept the practices and policies outlined herein this privacy policy.

Data Controller

Always Reliable Keys is the sole controller of the data that we gather from you and we are responsible for your personal data (collectively referred to as "Always Reliable Keys", "we", "us" or "our" in this privacy policy).


What does this privacy policy cover?

This Privacy Policy covers Always Reliable Keys’ treatment of your personally identifiable information ("Personal Information") that Always Reliable Keys collects when you are accessing any of Always Reliable Keys' Service and when you use Always Reliable Keys services.

What personal data do we gather from you?

Personal data, or personal information, means any information about an individual from which that person can be identified. The information we collect from our users enables us to personalize and improve our services and at the same time, to allow our users to set up an account with us and a profile which can be used to have full access to our website.

We may collect, store, make use of and transfer different kinds of personal data about you. We may collect personally identifiable information about you which may include but not limited to your provided full name, user name, password, photograph or other likeness, email address, purchase history, IP address, credit card information, browser information, and any other information you provide in connection with your user account you create with us. You can decide not to provide us with certain information, but with such, you may not be able to take full advantage of many of our classified features. The Personal Information you provide to us is used for such purposes as but not limited to allowing you to interact with other users, improving the content of our Service, and communicating with you about specials and new features.

In the event that you make a payment for using any of our service(s), you may need to provide financial account information such as your credit card number to our third party financial processor service provider and such information may be stored and used for both billing and payment services by such third party service providers. We do not in any way receive your credit card information directly, but we may receive information about the transaction, such as the date and time it occurred. 

Information gathered automatically

  • We and any of our third-party partners may receive and store certain types of information from you whenever you interact with our services. Always Reliable Keys automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested. These third-party partners also may collect information about your online usage activities over time and on other websites or mobile applications.

  • Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components that indicates how frequently people use our platform. Always Reliable Keys only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Service or services so that we can make the Service appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use their services and our Service, so that they, too, may provide you with an optimal online experience. Again, Always Reliable Keys never discloses aggregate information to a partner in a manner that would identify you personally.

We do not in any way gather Special Categories of Personal Data about you (this includes details about your ethnicity or race, philosophical or religious beliefs, political opinions, sex life, sexual orientation, trade union membership, information about your health and genetic and biometric data). We do not collect any information about criminal convictions and offences.


How we use/disclose your personal data that we receive

Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We will ensure to only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following ways as described below:

  • Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples may include sending postal mail and e-mail, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. You hereby consent to our sharing of Personal Information for the above purposes.

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.


Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Receiving promotional offers from us

We may use your Identity & Contact, Technical, Usage, and Services Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we term this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have opted in to receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

E-mail communications

We may receive a confirmation when you open an email from Always Reliable Keys if your computer supports this type of program. Always Reliable Keys uses this confirmation to help us make emails more interesting and helpful and improve our service. If you do not want to receive email or other mail from us, please send your request to contact@reliablekeys.com or make use of the opt out option described below.


Opting out

You can ask us to stop (and to ask third parties to whom we have provided your personal data to stop) sending you e-mail marketing messages by contacting us at any time.

What about cookies?

  • Cookies are alphanumeric identifiers that we transfer to your PC's hard drive through your web browser to empower our frameworks to perceive your activities and disclose to us how and when pages in our site are visited and by what number of individuals. Always Reliable Keys cookies don't gather Personal Information, and we don't consolidate the general data gathered through cookies with other Personal Information to disclose to us your identity or what your screen name or email address is.

  • Some browsers have an inbuilt option for turning off the cookie feature, which will prevent your browser from accepting new cookies services, as well as sometimes allowing you to choose on accepting each new cookie in a variety of ways. We, therefore, strongly recommend that you leave the cookies feature always activated, however, because enabling the cookies feature allows you to take advantage of some of our Service’s most attractive features.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Data security

We have ensured to put in place appropriate security measures aimed at preventing your personal data from being stolen, accidentally lost, and accessed or made use of in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Personal information security not guaranteed by us?

Your Always Reliable Keys account Personal Information is protected by a password you will be required to provide it each time you log into our platform for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

Always Reliable Keys endeavors to protect user information to ensure that user account information is kept private, however, Always Reliable Keys cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

The Service may contain links to other sites. Always Reliable Keys is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Service.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy/notice of every website you visit.


Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

What rights do you have?

  • You can always opt not to disclose information to us, even though it may be needed to take advantage of certain Always Reliable Keys features.

  • You are able to add or update certain information when you log into your profile portal of our website. When you update information, however, we often maintain a copy of the unrevised information in our records.

  • You may request deletion of your Always Reliable Keys account by sending an e-mail to contact@reliablekeys.com. Please note that some information may remain in our records after deletion of your account.

  • If you do not wish to receive email or other mail from us, please send your request to contact@reliablekeys.com. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Always Reliable Keys Service, and you are responsible for reviewing such legal notices for changes.

Changes to this privacy policy

Always Reliable Keys may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Service or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Service after such changes have been first posted.

Contact

If you have any questions or concerns regarding privacy at the Always Reliable Keys Web Site, please send us a detailed message to contact@reliablekeys.com. We will make every effort to resolve your concerns.